background

faq for businesses

  • i'm having problems with my app

    You might be using an older version with some features upgraded to serve you better. Not to worry, simple delete the app and download the latest version from your app store. 

    Log in and you're good to go.

    If there are still issues, take a screenshot and e-mail with a description to help@trysteve.today

  • are you an agency?

    No we are not an agency. We do not charge you or the job seeker for successful placement.

     

  • do you serve other sectors other the ones listed?

    Yes we can do so. Please get in touch with us via our Scaled Hiring Page and we can share more. 

  • why was my job post taken down?

    We take down job posts that discriminate against gender, race or religion. If the problem persists, we will ban your company from using our platform. 

  • I WOULD LIKE TO RESCHEDULE AN INTERVIEW

    Simply tap the reschedule button and propose 3 new slots. The app will take care of the rest. 

  • the candidate did not show up for the interview

    Simply tap the "NO SHOW" button within the app or respond accordingly to the SMS sent to you. This helps improve the platform and we can proceed to monitor poor behaviours from job seekers. 

  • I WOULD LIKE TO HIRE THIS PERSON, WHAT SHOULD I DO ?

    Great news!  Mark the candidate as "HIRED" and the candidate will automatically appear in your "MY TEAM" menu. This helps you stay organised.

    As we're not an agency, we do not charge for any hires at any point of your usage of our services. 

    Simply proceed with your company's regular processes for hiring.